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An Outpouring of Technology for Water Utilities

Online Resource Center + GIS = One Smooth Operation
Water, wastewater, and storm water facility operators now have web access to information designed expressly for water utility geographic information systems as the Resource Center for Water Utilities Management goes online.
The Resource Center offers step-by-step videos and templates for editing asset data, sharing information with the mobile workforce, and creating a dashboard for managers. Users can read comments from other water utilities along with case studies and industry best practices. Visit the ESRI Resource Center for Water Utilities Management at GIS provides water utilities with a database platform for infrastructure management and construction, utility operations and maintenance, planning, engineering, and administration.  
•The Resource Center gives the ArcGIS water utility community a one-stop place to go for information,• said Lori Armstrong, ESRI's water and wastewater manager.  •Many water utilities already depend on ArcGIS to manage data, carry out daily operations, make long-term plans, and improve customer service. We created this site with the water utility industry in mind.  We want to simplify the use of ArcGIS by highlighting best practices and providing templates specifically for water, wastewater, and storm water.•
Asset Management and Planning
ArcGIS helps users deal with current information about the water utility's assets, including detailed descriptions about their present condition and operating status.  Users can also manage performance information about the facilities such as customer complaints, main breaks, leaks, meter readings, and SCADA data.
Water utility asset management starts with assembling a geographic database of the utility network from source documents such as construction drawings, field observations, and GPS data collectors.  Then, with water editing templates, the entire utility operation can be streamlined.
ArcGIS offers advantages to the planning side in water utility operations as well. Short term operations include enhancing every day tasks such as repair activities, service turn on and turn offs, and meter reading.  For example, ArcGIS can be used to generate routes for field crews to ensure they accomplish their tasks while curtailing costs and time. Users can also identify locations where additional, proactive repairs may be required using data about new customer complaints, leaks, maintenance records, and asset conditions.
Stay tuned for more GIS advancements coming soon to a water utility near you

By Rita Henry
Get Water Treatment Jobs, Contributing Editor

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